Yesterday I posted part 1 of our volunteer process in our high school ministry – here’s the second half of the process from start to finish. Let me know if there’s anything that needs clarifying in the comments!
Leader training is a critical and ongoing step in the process, our very best leaders attend small group leader training each year, even as veterans. We regularly give away little books or resources, encourage them with a video or note and even make sure they have ongoing training in their hands every few months.
When there is a crisis in the life of one of our leaders, we are there. Flowers for a death in the family, a visit if they’re in the hospital, prayer over a family crisis – I am a pastor to pastors – and these amazing volunteers are our front line ministers so I need to give them focus, love and care.
Be a cheerleader.
Occasionally you may have to remove a leader. Every year so far we’ve had to deal with the messiness of ministry specifically with volunteers. It may be a personal issue, a doctrinal issue or something to do with lifestyle. Either way, I have to take care of it as it is part of our process. My least favorite one on this list but a necessary evil.
We have some superstar leaders, and when they’re run is over we celebrate. Maybe it is as simple as a note or movie tickets, other times it is dinner at a nice restaurant. Take time to love them our the door if they finish well.