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SAVE THE Q&A UNTIL THE END PLEASE!!!

Aaron Crumbey —  January 13, 2014 — Leave a comment

One of the things I love to do, is share what I’m learning in ministry with other youth workers and volunteers. With this post I wanted to share something that I need to remind myself is the better option. I’m always thinking of the person who’s attending my workshop and I always want them to get the most out it. So my first thought is to allow questions during my session because it’s important that they leave feeling like they’ve gained a new perspective on the topic in some way. Also, I don’t want them to forget the question so I allow Q&A during the workshop. Then immediately when I’m done I regret it. Here’s why:

  1. I’ve just valued a few over everyone - By the end of the workshop I’ve spent more time answering questions for the few, then sharing the material I prepared for everyone.
  2. Random personal rants - Every person in my workshop is there to get what they need. They are not thinking about everyone else which is natural and ok. The flip side to that is they begin asking questions as if they are the only ones there.  
  3. A question becomes the workshop – I’ve just taken 15 minutes to explain something that has nothing to do with the focus of my presentation. All because someone asked a question that needed background info on the answer. Now I have question on the answer I just gave.
  4. The workshop was highjacked – I’ve just went back and forth with one person who has a rebuttal to every answer I give them. We’ve now frustrated the whole workshop and have created an angry mob. Now I’m looking for an exit. ha
  5. I ran out of time - I had to rush through the rest of my material which makes me look like an idiot, because everyone in my workshop is thinking that I should of managed my time better. I have to make the embarrassing announcement about skipping portions of the material so they can make it to their next workshop on time. Or I “Jesus-juke” everyone and say “I feel led to stop here and dig deeper” when in reality I just don’t have the time to go any further.

QA

Now, I’m a firm believer that a Q&A within a workshop is necessary. I’m also aware of the fact that some of these things that I mentioned above can’t be avoided, but they can be managed. So here are 5 ways to do a Q&A right!

  1. Write it down. - I will let them know that there will be a Q&A at the end and that they should write their questions down as they come to them. So they don’t forget them.
  2. Set a time limit. – This help’s me manage my workshop time schedule. Also, it helps me keep track on how many questions I can take. So as the time comes to a close I can say “we have time for three more questions” or something like that.
  3. Preference the type of questions you want asked. - I will usually preference by saying “if it’s a question that you think would help everyone”. I will also say that I’m free afterwards to answer more specific questions that may not be helpful to everyone.
  4. Go off-line. - Don’t be afraid to take some questions that need more elaborate answers to email. Nothing kills Q&A time like a question that takes the whole time to answer. Let those people email you, that way you don’t subject everyone to a question that effects 5 out of the 25 people that are in your workshop.
  5. Take polls. – Some of the questions you get may be on the minds of everyone. Take a poll if you think that the question may be universal. The people in your workshop need to know that they are not the only ones struggling in that area or have that problem. Also this is a great time for them to help each other. Be cautious that no one highjacks this time either.

Answering questions that I’m covering in my presentation before I cover it is counter-productive. And that’s exactly what happens when I do a Q&A during my presentation. On the other hand, you are not going to cover everything about the topic in your presentation. So you need a time of Q&A to maybe catch somethings you didn’t mention in your presentation that the people need to know. So for me Q&A’s works best at the end where it can be managed and utilized to it’s fullest potential.

Let’s help each other out. What are some other helpful workshop tips?

Hope it helps

ac

Aaron Crumbey

Aaron Crumbey

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Aaron Crumbey oversees Pastoral Care for the high school ministry at Saddleback Church. He cares deeply about sharing Christ with students and seeing them reach their full potential in Christ. He's married with three children, loves family time, sports, movies and all things musical among some other things. He also runs www.yoacblog.com.

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